A VIP (Very Important Pet) Club for cats, dogs and rabbits
Things have changed recently, and so have we.
Restrictions have been – and continue to be – hard on all of us in different ways. We usually have such busy lives with families, work, chores, and regular commitments all vying for our time. Every day is a rush to the finish. But during lockdown, we found that:
- It IS possible to still serve our clients – and for us to be served by businesses we rely on too – without having to rush around
- Life CAN be easier, less fraught, and more considered
- SUBSCRIPTION based services make everything easier and more predictable – budgeting, knowing what services are available to you and consistent reassurance that you have what you need, when you need it
We still want to be who we are and what we feel makes us great…
A community-focussed vet practice who’s aim is to keep your pet well through regular contact, and a solid preventative healthcare approach to life
… and don’t want to lose sight of that even when things are hard.
By paying small equal monthly amounts throughout the year, you and your pet will benefit from an easier, more financially predictable life that gives you total reassurance that your pet will stay as healthy and happy as possible. You can come in and see us whenever you need to with UNLIMITED consults with a vet included.
It’s as important to us as it is to you that we know your pet well and can pick up on potentially tricky conditions early. Regular consults can save your pet pain from undetected conditions, and lead to a longer and happier pain-free life. Long-term health conditions aren’t always fully covered by your insurance either, so nipping it in the bud is definitely the best way forward.
As a VIP, you will benefit from:
UNLIMITED CONSULTATIONS
VIDEO VET CONSULTS
HOME DELIVERY
ANNUAL VACCINATIONS
As well as all the other benefits including unlimited anal gland expression for your dog, unlimited nail clips, discounts on other key preventative healthcare services and 20% discount on pet food.
We’d do anything for our pets, wouldn’t we?
Whether it’s the fun of watching a young pet playfully exploring the world around them or the comfort of an old friend constantly by your side or asleep on your lap – the companionship our pets give us is priceless.
But because your faithful friends can’t tell you when they’re feeling unwell – and sometimes you can’t see when there’s anything wrong either – you want reassurance…
✔︎ Reassurance that, as a responsible pet owner, you’re making the right choices to give you and your pet a long and happy life together,
✔︎ Reassurance that regular check-ups and early detection of any potential problems give the best chance of a positive outcome,
✔︎ Reassurance that if something doesn’t seem quite right (maybe your pet seems a little under the weather?) that you can see a vet any time, just to be sure that it’s nothing more serious.
We’re pet owners too – so we understand how this feels.
That’s why, when we re-designed our healthcare plan, we decided that complete peace-of-mind was the most important priority.
For that reason, as well as receiving a wide range of benefits, regular checks and protection against parasites when you join our VIP Club – you’ll also benefit from unlimited consultations* with a vet or a veterinary nurse. You can see one of our experts, as often as you need throughout the year, at no extra charge.
What better way to give your pet the very best opportunity
To find out more about the benefits VIP Club membership brings, please read on – or give us a call on 0151 601 2787
We choose VIP Club membership for our own pets.
We hope you will too…
Thank you,
Kate and Howard

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Reasons to join the VIP Club today
Your VIP Club membership provides the most comprehensive and cost-effective way to give your pet everything they need to stay healthy:
Unlimited consultations*
noticed something unusual with the way your pet is behaving? Your VIP Club membership gives total peace of mind – book an appointment with a vet or a veterinary nurse, as often as you need, throughout the year at no extra cost*
Yearly full health examination with your vet
12 point health check
with a veterinary nurse 6 months after your pet’s annual vaccination
Vaccination
routine yearly boosters are included, using the best and most effective vaccines to protect against:
- Distemper, hepatitis, parvovirus and leptospirosis in dogs
- Kennel cough (infectious tracheobronchitis) in dogs
- Feline leukaemia, ‘flu, enteritis and herpes in cats
- Myxomatosis and viral haemorrhagic disease (RVHD1 and RVHD2) in rabbits
Flea treatment
the most effective prescription products to keep your pet flea-free throughout the year
Year-round worm prevention
we’ll recommend the treatment most suitable for your pet and best at protecting your family, too
Lungworm protection for dogs
regular monthly treatment prevents symptoms of lungworm infection
Free microchipping
if your pet hasn’t already been micro-chipped when you join the VIP Club, we’ll provide and fit a free microchip. Microchipping gives you the best chance of being reunited with your pet if you become separated.
Anal gland expression
your VIP membership includes as many nurse appointments as your dog needs
Flystrike protection for rabbits
your membership includes two bottles of Rearguard for protection throughout the summer, plus you’ll save 15% on any additional preventative treatments
Annual senior health check
Free nail clips with a nurse
as often as necessary
Plus advice and guidance on:
Dental health
Diet
Behaviour and training
As well as generous discounts on a range of products and services including:
20% saving
on life-stage diets
20% saving
on dental scale & polish, as often as your pet needs
15% saving
on neutering
15% saving
on additional vaccinations (eg rabies)
10% saving
on long-term medication
And you will also benefit from:
No joining fee
No annual renewal fee
Access to other members’ only offers and events
Your membership price is fixed for 12 months
Convenient payment
by monthly direct debit
*Please note – a fair usage policy applies to VIP Club membership with unlimited consultations. ‘Unlimited consultations’ do not include out-of-hours appointments, which are charged as normal.
How much does membership cost?
Dogs: £25.00/month
Cats: £22.50/month
Rabbits: £12.00/month
For pets aged 7+ years, there is a £5 per month supplement to cover the cost of additional diagnostic checks

How do I join?
Joining is easy – just click the ‘Join Now’ button below to join online.
You’ll just need your bank account details, so we can set up your direct debit.
Joining takes no more than 2 minutes and you’ll have the peace of mind that comes with knowing your pet receives the very best in year-round preventative healthcare.
The difference between VIP Club membership and pet insurance, and why you need both.
Our VIP Club focuses on preventative healthcare and has been carefully designed to help your pet have a healthy, happy life.
Pet insurance, on the other hand, provides financial cover for unforeseen illness and accidents – although it is important to note that the level of cover provided by different insurers / policies can vary enormously.
Preventative healthcare includes vaccinations, parasite prevention, regular health checks and other services intended to prevent illness or to detect potential issues before your pet suffers any discomfort.
Pet insurance covers unexpected events, similar to a car insurance policy.
Unlike car insurance, however, 90% of pet insurance claims are for illness as opposed to accident†. Data also shows you are more likely to claim on your pet insurance than your car or household insurance††.
As a VIP Club member, your pet will be regularly examined by one of our vets or veterinary nurses.
This
This is why we strongly recommend that responsible pet owners combine VIP Club membership with a pet insurance policy.

† Mintel’s Insurance Report 2013
†† From Allianz internal data
Here’s what the combination of VIP Club membership and insurance gives you and your pet:
Join the VIP club today
Get total peace of mind knowing your pet has everything they need to stay healthy.